Your247Host – Blog

Dear All Customers,

We are currently sorting the problem which is causing the server downtime.

We sincerely apologize for any inconvenience this may have caused.

**Update** 14/04/2012

- All services should be back up and running.

Hello

Due to certain critical errors in Apache the system has failed. Our technicians are working on the issue to get this fixed.

Problems noticed

- Freezing of websites

- Failure to connect.

**Update**

-Technician found fault

- Server is back and running, All websites should be working now.

DNS Server is currently experiencing issues which is why services have been disrupted. Our technical team are working on the issue to get it resolved ASAP.

Please be patient Thanks

Dear All Customers,

We are currently sorting the problem which is causing the server downtime. We are assessing the situation at the moment to see what can be done to get it up and running. Once we locate the issue we will inform all our customers and get it repaired right away.

We sincerely apologize for any inconvenience this may have caused

**Update**

- Server is back and running, All websites should be working now.

suPHP was recorded to be sending errors making most users unable to access their websites

**UPDATE**

We have spotted the issue and made an intervention

Issue Fixed

Thanks – Server Admin

Business Server is being restored now

Busines Sever Restored websites will fucntion please allow the DNS to update.

(mySQl errors been reported) **My SQL erorrs Fixed.**

…………………………….

Personal server should follow in aprox 12 hours time

Personal server Rebuild process

Restoration process started

Personal server now on line and working, please allow DNS to update.

………….

Litespeed server Online / No errors to report

**Update 10/08/2011**

Hello

We can now confirm 100% that servers will be back up this week. We are deeply sorry for the massive delay of restoring all servers due to the issues we had with the data center and also HDD.  Before we restore services we are making sure that all servers are up to date and secure, Verifying the system security is vital for the process of restoration. Additional comprehensive system checks and testing are still required, and we must complete that process before bringing servers online. .

We again want to apologise for any inconvenience caused to your businesses and also remind customers that there is no dataloss.

All Customers will be given one month free  hosting.

Please refrain from Opening Support tickets within this time as all staff are currently working on service restoration.

Thank you for your patience

Many Thanks

Matthew

Problem is yet unknown and we are working on the issue. Once we locate the issue we will inform all our customers and get it repaired right away.

**UPDATE** 31/07/2011
We are testing all HDD there will be no data loss.

The Main O/S server was found to be faulty which is causing disruptions in other services. We recovering the configurations and we will be installing and new HDD and reinstalling the O/S. There is currently no data loss as the data is stored on a different server.

We apologize for any inconvenience this may have caused to your services.

**UPDATE** 02/08/2011
We have had a HDD changed in the server which contained the o/s.
We are doing repairing filesystems at this moment in time

For Live Updates visit -http://twitter.com/Your247Host

Thanks

Customers experiencing this problem may be due to their scripts being blocked by the server.

We are rebuilding Apache to sort the issue out

*End of Defect* (its back again) sorting it out

*END OF DEFECT*

Thanks Server Admin

Hello

Were just performing quick maintenance on the DNS server which is reason for the downtime

Should be back within an hours time

Thanks

*DONE*

All services should be back to normal.